If your phone keeps showing the message “Mobile network state disconnected” and you don’t know what to do, don’t worry! This article has 9 simple solutions to help you fix the problem. We gathered these solutions from people who faced the same issue and successfully resolved it.
We will guide you step-by-step on how to fix your AT&T, TFW, or Verizon phone so that it stays connected to the mobile network. Just follow the instructions, and soon your phone will be back to normal!
What Does Mobile Network State Disconnected Mean?
When your Android phone shows a message saying that the mobile network state is disconnected, it means that your phone is not properly connected to the network that allows you to use the internet.
Different phones may show different indicators for this issue, which can be confusing. Many people are unsure how to diagnose and fix this problem, especially with the different phone models and user interfaces available.
In this situation, it’s important to understand the problem and find a solution that works for your specific phone.
The Mobile Network State Disconnected Error?
The problem of a mobile network not being available could also result from status and APN settings or the SIM card not working properly.
Users should check data connection issues such as data roaming and mobile data always-on to establish the source of the problem.
A mismatch between the SIM card model and the mobile network can also result in disconnection. For example, the phone could be 3G enabled while the SIM card is 4G enabled and vice versa. Sometimes causing a mismatch.
With the coming of 5G in the market, mobile network disconnecting may be widespread as users shift to 5G networks using older 4G and 3G phone models.
Users also should understand how airplane mode works, what it looks like, and what triggers this state. Mobile networks status set in airplane mode or do not disturb mode will disconnect the network connection.
Those using iPhones often fall victim to airplane mode when swiping their phone. The swiping details are often sensitive and delicate, and one can find that they activated airplane mode unknowingly.
These issues are seen in customer service, education, and awareness of the end-user. There are many related questions about mobile network connectivity in customer service online forums. Learn below how to fix the problem.
How To Fix Mobile Network State That Keeps Disconnected?
Mobile data state of common mobile brands, T-mobile, straight talk, and sprint is redefined in three clear steps:
- Make sure to back up your phone and check that your SIM card is properly inserted and activated.
- Check your APN settings to ensure they are correctly configured. These settings help establish a connection with the network.
- If your phone is in airplane mode, switching on the data while in this mode can sometimes cause the mobile network to disconnect. So, check your flight mode settings and turn off airplane mode if necessary.
The Mobile Network State Disconnected Error on android phones is often a major concern for many device holders. it can be frustrating. If the previous solutions didn’t work, here are nine more simple fixes you can try to solve the problem quickly and easily.
Check Carrier Settings
You can check the carrier settings on your Android phone to troubleshoot the mobile network problem. However, in bad weather like storms or rain, the fiber cables that transmit signals can get damaged.
Carrier settings are like small towers that help boost the network signal for your device. They can be useful in solving the issue of a disconnected mobile network.
Some carrier settings, like AT&T, also rely on the internet or Wi-Fi for proper functioning. They act like small speakers that improve the network connection.
Restart your phone
If your phone shows the message “Mobile network state disconnected,” you can try fixing it by restarting your device. Turn off your phone and then turn it back on.
Check if the problem is resolved after the device restarts. If not, there are other simple methods you can try.
Forget the Wi-Fi network and Reconnect
We understand how frustrating it can be when our phone loses its signal or shows “disconnected” during an important moment.
If none of the previous solutions worked, you can try forgetting the Wi-Fi network and reconnecting to it. This might help resolve the issue you’re facing.
- Locate the Settings and tap on Wi-Fi.
- Find the Wifi you’re connected to and click on it.
- Tap on Forget This Wifi connection.
- Reconnect to the Wifi again.
- Try accessing the internet again and see if that fixed the problem.
Reset The Network Settings
Sometimes, when your mobile network shows “disconnected,” the easiest solution is to perform a network reset. This means resetting all the networks connected to your Android phone.
By doing this, you can often resolve the issue that is causing the disconnection. It’s important to note that in some cases, even if your network is disconnected, you may still be able to make and receive calls and send text messages.
This can be confusing, but performing a network reset can help ensure that your network is functioning properly.
If you’re experiencing network issues, you have the option to switch to a different network such as 3G or 4G, or even switch to LAN, Sprint, or AT&T network. Here’s a simple procedure to help you switch to a different network:
- Go to your phone’s settings.
- Look for the “Network” or “Connections” option and tap on it.
- Select “Mobile Networks” or “Cellular Networks.”
- You should see a list of available networks. Choose the network you want to switch to by tapping on it.
- Wait for your phone to connect to the selected network. It may take a few moments.
- Once connected, you should see the network indicator on your phone change to reflect the new network.
By following these steps, you can easily switch to a different network on your phone.
Disconnect VPN Connections
If you’re having trouble with a disconnected mobile network, a simple solution might be to turn off your VPN. Sometimes, VPNs can interfere with the network connection on your device.
Try disabling your VPN and see if that resolves the problem. In most cases, turning off the VPN should fix the issue and allow you to reconnect to the mobile network.
- Open Settings.
- Goto VPN options.
- Toggle off the VPN.
If you’re still having a mobile network state disconnected, you may need to follow the last step below to fix the problem.
Disable Security Software
To resolve the issue of a disconnected mobile network caused by network intrusion, you can install software on your computer that restricts unauthorized access to your network.
Hackers may try to steal passwords and interfere with your network connectivity. By installing security software, you can remove any connected devices that might be causing issues and disable any viruses like OMACP.
Afterward, restart your system to eliminate the viruses and optimize the network.
Additionally, for a mobile network state reboot, disconnect the data cables and then reconnect them. This can help establish a stable connection.
Factory Reset Android
If you’re experiencing problems with the mobile network state on your Android phone, you can try fixing it by doing a factory reset.
This will reset your phone back to its original settings and may resolve any issues causing the network connection to fail.
Before proceeding with a factory reset, it’s important to back up any important data you have on your phone, as it will be deleted during the reset. Once you’ve backed up your data, follow these steps to perform a factory reset on your Android phone:
- Open the Settings app.
- Tap “System.”
- Tap “Advanced.“
- Tap “Reset options.”
- Tap “Erase all data“
- Confirm by clicking the button.
- The factory reset process will begin and may take several minutes to complete. Once it’s finished, your Android phone will reboot and be wiped clean.
What if none of the solutions work?
If you have tried all the troubleshooting steps and the problem still persists, it is recommended to contact your mobile network carrier or seek professional technical assistance to diagnose and resolve the issue.
Mobile Network State Disconnected-FAQ
Why I am Gettings “Mobile Network State Disconnected” Error?
“Mobile Network State Disconnected” is an error message that appears on Android phones when the device is unable to establish a connection to the mobile network, resulting in a loss of cellular service.
Why does my phone show “Mobile Network State Disconnected”?
There can be various reasons for this issue, including network signal problems, incorrect APN settings, SIM card issues, software glitches, or problems with the carrier’s network.
How can I fix the “Mobile Network State Disconnected” problem?
There are several troubleshooting steps you can try: Restart your phone, Check your SIM card, Verify APN settings, Disable and re-enable Airplane mode, Check for software updates etc.
Will a factory reset fix the “Mobile Network State Disconnected” issue?
Performing a factory reset is a drastic step that should only be considered as a last resort. It can potentially resolve the issue, but keep in mind that it will erase all data on your phone, so be sure to back up your important files before proceeding.
Final Words
The “Mobile Network State Disconnected” issue occurs on Android devices when there are signal problems or incorrect network settings. It can happen when a “3G-only” SIM is inserted but tries to connect to a 4G network, or when the device switches from Wi-Fi to 4G data.
The issue can be resolved by checking SIM card and APN settings, disabling Airplane mode, changing network mode to 3G, disabling Wi-Fi, resetting APN settings, disabling security software, or resetting the mobile network. Other methods include using carrier settings or boosters to improve network connection in certain situations.